Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform, which includes the Preloved and Lost & Found sections. By using this portal, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • Student ID (if applicable)

  • Item listings or details (e.g., descriptions, photos)

  • Any other information voluntarily submitted through the platform

2. How We Use Your Information

We use your information to:

  • Facilitate communication between users (e.g., in buying/selling or reporting lost/found items)

  • Manage and moderate listings

  • Contact you for clarification or support

  • Improve and maintain the portal

  • Channel a portion of Preloved sales to waqf as part of our charitable initiative

3. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only:

  • With relevant university departments (e.g., Student Affairs Office) for verification and claims

  • With law enforcement or regulatory bodies if required by law

  • With your consent, where necessary

4. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and users are advised to share information responsibly.

5. User Responsibilities

  • Do not upload sensitive or confidential data unnecessarily.

  • Ensure all provided information is accurate and up to date.

6. Cookies & Tracking

This portal may use cookies or similar technologies to enhance your experience. You can disable cookies in your browser settings if you prefer.

7. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We reserve the right to modify this policy at any time. All changes will be posted on this page, and your continued use of the platform constitutes your acceptance of any changes.

9. Contact Us

For questions or concerns regarding your privacy, please contact the Student Affairs Office (HEP) or email us at: [Insert Contact Email]

✅ Compliance

This policy is in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

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